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FAQs Investing for the Future

Comprehensive user support is offered by the Ten-25 support network, operating from head office in the south and the regional base in Scotland. Immediate access to Support is provided via our Helpdesk, and our Support Analysts run call-logging software to prioritise and resolve calls efficiently.

Remote-access modems are used to ensure a swift response, avoiding delay and travel costs - on-site attention is also available for more detailed investigations and system consultancy.

Top Questions

What types of business use UniTrade?

 UniTrade is the latest evolution of system from Ten-25 Software.  Their systems have been used predominantly by Timber and Builders Merchants since the 1970s.  UniTrade is recommended for:

  • Timber Importers & Agents
  • Timber Merchants
  • Sawmills
  • Builders' Merchants
  • Plumbing and Heating Supplies
  • Steel Stockists
  • Agricultural Merchants

Any business that buys, stocks and sells measured products could benefit from a UniTrade system.  Contact Ten-25 to discuss your requirements.

Is it Windows?
Can I use my own financials?
How many people are using UniTrade Systems?
How much does a person on site really cost?
VIEW ALL QUESTIONS

The standard Support contract operates from 09:00 to 17:30 Mon-Fri.

An extended Support Contract is available for the following hours:

07:45-18:15  - Mon-Fri
08:00-13:00  - Sat
09:00-13:00  - Sun & Bank Holidays

tel: +44 (0)1202 893693
fax: +44 (0)1202 877233

email: sales@ten-25.co.uk

UniTrade

Product Guide

All you need to know about product features, costing, hardware, software and services.

CLICK HERE

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